I travel with two adorable and helpful dogs. They are both Registered Service Animals. I don’t want to go into a lot of personal details but they are my little helpers. All sorts of animals provide services to people with disabilities … visible and invisible … dogs, cats, rats, snakes, horses and others, too.
Yesterday, like every time I fly, I started by presenting my ID and documentation for my dogs. The good people at Jet Blue held me at the ticketing desk for at least 20-25 minutes. Questioning me and, at the end, telling me that I could take them both on the plane “this time” but that in the future I needed additional documentation. Jet Blue will allow me to have one dog per “affliction”. I’ve been traveling with the two dogs. both registered (I provided a doctor’s note and veterinary note to get them registered) in the same bag for eight years with no problems … until yesterday. Apparently Jet Blue holds sway over the ADA who says that I can travel with my documented Registered Service Dogs.
I was a wreck. Anxious that they would not let me fly home without paying for an additional seat for my “extra” dog to sit under. Or that they would refuse me the right to board the plane. Or that I would miss my flight because of their delays.
Fortunately, I will not have to fly again for awhile, and when I do fly again, it will probably be on good old Delta where, when I show my documentation, I am not delayed and discussed everywhere I go. If only these people at the gates were better trained to be compassionate, life would be so much less embarrassing.