I don’t know about you but I love the show Ted Lasso. I am not a sports buff nor a sports fan, if I’m honest, but I loved the show and it must be because it’s the coach who’s a coach against all odds. And Coach Lasso says the damndest things! (The title quote is one of his and a favorite!)

Yesterday was a busy day at our house. I spent several hours at my desk writing most of a newsletter for the yarn shop where I work and making calls and catching up on emails for the board that I sit on. I also made a couple of calls to find out why nobody had returned my calls last week or several months ago. Does it bother you that the service industry, at least in part, seems to have lost its ability to return calls? This is what we used to call “customer service” and I’ve noticed that lots of organizations simply don’t know how to provide it.

My first call was to my doctor’s office. I had left a message last week Tuesday to get a prescription changed so I don’t have to refill it every 30 days. AND I wanted to know what the office protocol is when test results come back into the office – do they call patients with results or should patients be on their online records portal? When I called, the person answering the phone looked and said that I’d left a message about tests results. Well, sort of and no. I told her that I wanted to know what their protocol was and that I’d had three tests over the course of the last six months or so (don’t worry, I’m fine, they’re just normal stuff – allergy test, mammogram and follow-up blood) and was not called. She said a letter was sent out and read it to me. I suspect the letter was sent out AFTER I called last week but time will tell. After speaking to the office manager, too, I feel like nothing will change and the “healthcare home” that I am looking for is not there. My assigned practitioner doesn’t seem able or willing to make those calls and I will have to follow myself on the portal. Others love the portals but I like a good old fashioned phone call. It’s a way to build a relationship with the person who is watching over my health and as I age it becomes more and more important.

Next I called an insurance broker who I had reached out to before year-end and we were slow getting her photos of our property but my hubby sent photos in December. Since then, crickets. So, yesterday I reached out to her, too. Wouldn’t you think she’d want some new business? Doesn’t that mean some additional money for her? Good grief! Why do I have to do the work?

(update: I have spoken to the insurance broker and it seems that our town records are incorrect online. I’ve spoken to someone in the Assessor’s office who has changed the record to indicate that the house was rebuilt in 2015 rather than renovated and emailed me a copy of the record for the insurance company. BUT there is still about a half-dozen mistakes on the card: siding materials, insulation, it says we have a fireplace (we don’t) and it says it’s a seasonal residence (it’s not). The Assessor is only in his Belgrade office one day a month … what are the chances that this is addressed in a timely manner? Can you see me cracking my skull against my desk?)

AND when I get frustrated and the point of this diatribe is that I baked my frustration away. I had been cleaning out some of my old photos that don’t need to be kept on my phone and came across a screenshot of a recipe for “Ted Lasso Shortbread”. If you watch the show, you’ll know that Ted brings the boss lady shortbread in the morning in a little pink box. My hubby loves shortbread and I have never made it for him but I always buy some for his Christmas stocking. I decided yesterday that it was the day to give it a shot. Simple as pie instructions (maybe simpler than pie, actually) and only five ingredients. I tossed it all into the food processor and when it was mixed up, I pressed it into an 8×8 baking pan with parchment paper beneath. Baked it for a bit and …. OMG! This stuff is so yummy that I like it, too!

I thought I’d share the recipe and tell you what I did a little bit differently. I did not cut them before I baked them – they crumbled apart and it was a mess. I baked them for 35 minutes and then cut them when they were just out of the oven. I then returned them to the oven to finish baking. I used Turbinado sugar sprinkled on top. Next time, I may use my edible flowers with a bit less sugar sprinkled on top. We both taste-tested them and they were good when they were warm but they were even better this morning with my coffee.

Ted Lasso Shortbread by Chouquette Kitchen

I took a quick walk around the yard looking for signs of spring yesterday when the temps were more favorable for such a thing. I did find a few signs. Some of my tulip bulbs have survived another winter and there are daffodils coming up, too. Yay! The wind off the lake is still really cold, though, and we may be getting a bit of snow later this week. Stay strong little flowers-to-be!

I stayed up way too late last night to finish my socks. AND, I got them done. Phew. I like them well enough but I probably won’t choose to knit with this particular yarn again. I don’t love the base (and it’s already pilling a little bit.) But they’re done. I also took a bunch of time to work on the Vanilla Sweater and have gotten the sleeves divided and am heading down the body of the pullover now. And with that progress, I need to cast on another pair of socks and another sweater project: my daughter’s wrap cardigan.

I’ve also signed up for a shawl KAL with the Wooly Thistle yarn shop which is in New Hampshire. (And will be a weekend road trip soon!) I haven’t decided which shawl I’m going to knit but I’m thinking I’d like to knit Gudrun Johnson’s Hansel Hap (Half Hap). I have a sweater’s worth of Jamieson’s jumper weight in a neutral beige-y color and tons of little balls of Jamieson’s or J&S which are interchangeable and that may work. I’m already behind on this project, of course, but I really am trying to make myself finish up some older WIPs before starting new ones. I also think I know which socks I’m going to knit next. I have a student who’s knitted the Escher Socks with a ball of cream solid fingering and a ball of Crazy Zauberball. I happen to have both in my stash! She also knit the Sunny Side UP socks and I have plenty of stashed yarn for those, too. So, with that in mind, away I go!

Gone knitting.